Last Updated: June 24, 2018
SolarTidy, the Company, provides cleaning services. SolarTidy is a dba (doing business as) entity of FireStorm Labs, LLC. SolarTidy utilizes a website solartidy.com (the Service), to allow you, The User or Service Requester, to book and pay for cleaning services.
This Agreement is subject to change at any time, effective upon posting on the Service.
Collection of your Personal Information
User or his/her agent agrees to allow SolarTidy and it’s Independent Contractors on user’s property and to access the location of the solar panels (or other subject of cleaning) for the purposes of cleaning services. SolarTidy and it’s Independent Contractors also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered. User agrees to allow SolarTidy and it’s Independent Contractors to utilize their residential or commercial water source via an outdoor spigot, which will be turned on and easily accessible on the date of service.
Corrections of Damages
SolarTidy shall only be obligated under this Contract for structural damages which are a direct result of operator error, gross negligence, or willful misconduct. Damages must be discovered and reported within 3 calendar days of said completion. Upon receipt of written notice The Company shall be allowed 30 calendar days from date of receipt for the purpose of inspecting the premises. SolarTidy shall have sole option of repairing or contracting repair work to correcting any structural damages that are a direct result of the cleaning service.
SolarTidy is not be liable for any energy loss or other damage resulting from any potential temporary power outage disruption during the solar cleaning.
Links to Other Web Sites
Links (such as hyperlinks) from SolarTidy.com to other sites on the Web do not constitute the endorsement by SolarTidy of those sites or their content. Such links are provided as an information service, for reference and convenience only. SolarTidy does not control any such sites, and is not responsible for their content. The existence of links on the Service to such websites (including without limitation external websites that are framed by the SolarTidy Service as well as any advertisements displayed in connection therewith) does not mean that SolarTidy endorses any of the material on such websites, or has any association with their operators. It is your responsibility to evaluate the content and usefulness of the information obtained from other sites.
Public Areas on SolarTidy.com
The Service may contain profiles, email systems, blogs, and/or other message or communication facilities (“Public Areas”) that allow Users to communicate with other Users. You may only use such community areas to send and receive messages and material that are relevant and proper to the applicable forum. Without limitation, you may not:
Use the Service for any purpose which is in violation of local, state, national, or international law.
Advertise or offer to sell any goods or services for any commercial purpose on the Service which are not relevant to the services offered on the Service.
Publish, post, upload, distribute or disseminate any profane, defamatory, infringing, obscene or unlawful topic, name, material or information.
Conduct or forward surveys, contests, pyramid schemes, or chain letters.
Upload files that contain viruses, Trojan horses, corrupted files, or any other similar software that may damage the operation of another’s computer.
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as, but not limited to, rights of privacy and publicity) of others.
Upload files that contain software or other material that violates the intellectual property rights (or rights of privacy or publicity) of any third party.
Restrict or inhibit any other User from using and enjoying the Public Areas.
Adapt, alter, license, sublicense or translate SolarTidy for your own personal or commercial use.
Imply or state that any statements you make are endorsed by SolarTidy, without the prior written consent of SolarTidy.
Impersonate another person or allow any other person or entity to use your identification to post or view comments.
Post the same note repeatedly (referred to as ‘spamming’). Spamming is strictly prohibited.
Download any file posted by another User that a User knows, or reasonably should know, cannot be legally distributed through the Service.
Use a robot, spider, manual and/or automatic processes or devices to data-mine, data-crawl, scrape or index SolarTidy in any manner.
Upload content that is offensive and/or harmful, including, but not limited to, content that advocates, endorses, condones or promotes racism, bigotry, hatred or physical harm of any kind against any individual or group of individuals.
Upload content that provides materials or access to materials that exploit people under the age of 18 in an abusive, violent or sexual manner.
Hack or interfere with SolarTidy, its servers or any connected networks.
Remove or alter, visually or otherwise, any copyrights, trademarks or proprietary marks and rights owned by SolarTidy.
All submissions made to Public Areas will be public, and SolarTidy will not be responsible for the action of other Users with respect to any information or materials posted in Public Areas.
Account, Password and Security
You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any password and account number provided by you or SolarTidy for accessing the Service. You are solely and fully responsible for all activities that occur under your password or account. SolarTidy has no control over the use of any User’s account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you will contact SolarTidy immediately.
No Commercial Use or Solicitation
The Service may be used for your personal, non-commercial use only; you may not use the Service in connection with any commercial endeavors whatsoever without the express prior written consent of SolarTidy.
Without limitation, the Service may not be used to solicit for any other business, website or service. You may not solicit, advertise for, or contact in any form Users for employment, contracting, or any other purpose not related to Services facilitated through SolarTidy without express written permission from SolarTidy.
You may not use the Service to collect usernames and/or email addresses of members by electronic or other means without the express prior written consent of SolarTidy.
“Your Information” is defined as any information and materials you provide to SolarTidy or other Users in connection with your registration for and use of the Service, including without limitation that posted or transmitted for use in Public Areas. You are solely responsible for Your Information, and we act merely as a passive conduit for your online distribution and publication of Your Information. You hereby represent and warrant to SolarTidy that Your Information (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary right or rights of publicity or privacy; (d) will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain child pornography or be harmful to minors; (g) will not contain any viruses, Trojan Horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (h) will not create liability for SolarTidy or cause SolarTidy to lose (in whole or in part) the services of its ISPs or other partners or suppliers.
Solely to enable SolarTidy to use Your Information, so we are not violating any rights you might have in that information, you hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise all copyright, publicity rights, and any other rights you have in Your Information, in any media now known or not currently known.
Billing and Payment Policy
SolarTidy Users (Service Requesters) are obligated to pay for the services of the Service, unless specifically notified otherwise. SolarTidy requires Service Requesters to have sufficient credit on their account in advance of any booking or appointment. For all purchases and payments for reimbursement costs, fees or expenses associated with a Service, SolarTidy will charge your credit card according to the amount agreed upon between you and SolarTidy for the use of the services of the Service, and you hereby authorize us to charge your credit card for such amounts. SolarTidy retains the right, in its sole discretion, to place a hold on any payment for a completed Service transaction.
No refunds or credits will be provided once the SolarTidy Service Requester’s credit card has been charged. At SolarTidy’s sole discretion, refunds or credits may be granted in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by SolarTidy.
Payment is due within 24 hours of the completion of the cleaning service unless alternate arrangements have been made via an independent service work order agreement.
While SolarTidy will use commercially reasonable efforts to ensure the security of all credit card and all other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold SolarTidy harmless for any damages that may result therefrom. SolarTidy will use third party services to process credit card information. For further information regarding that service, please contact SolarTidy to request information about SolarTidy’s credit card processing providers.
You will be liable for all transaction taxes on the services provided under this Agreement (other than taxes based on SolarTidy’s income).
SolarTidy provides a software platform which allows customers to book a solar panel cleaning service (or other cleaning service). SolarTidy uses Independent Contractors (Independent Servicers) to provide the actual cleaning service. SolarTidy is not the employer of any Independent Contractor, and as such, Independent Contractor’s are responsible for their own insurance to cover any personal injury that may happen at a customer’s location.
Termination and Suspension
Without limitation, SolarTidy may terminate or suspend your right to use the Service if you breach any term of this Agreement or any policy of SolarTidy posted on the Service from time to time, or if SolarTidy otherwise finds that you have engaged in inappropriate and/or offensive behavior. If SolarTidy terminates or suspends your right to use the Service for any of these reasons, you will not be entitled to any refund of unused balance in your account. In addition to terminating or suspending your account, SolarTidy reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
SolarTidy may terminate or suspend your right to use the Service at anytime for any or no reason by providing you with written or email notice of such termination, and termination will be effective immediately upon delivery of such notice.
Even after your right to use the Service is terminated or suspended, this Agreement will remain enforceable against you.
You may terminate this Agreement at any time by ceasing all use of the Service. All sections which by their nature should survive the expiration or termination of this Agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement.
Intellectual Property Rights
All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that users see or read on the Service is owned by SolarTidy or are used by permission. Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. SolarTidy owns all Proprietary Material as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials as a Collective Work under the United States Copyright Act, as amended. The Proprietary Material protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Service without SolarTidy’s express prior written consent. Any use of such Proprietary Material, other than as permitted therein, is expressly prohibited without the prior permission of SolarTidy and/or the relevant right holder.
The service marks and trademarks of SolarTidy, including without limitation SolarTidy and the SolarTidy logo are service marks owned by SolarTidy. Any other trademarks, service marks, logos and/or trade names appearing on the Service are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
USE OF PICTURES. User agrees to allow SolarTidy to use any pictures of the work preformed for purpose of advertising and showing others without penalty or fees fromUser.
TESTIMONIALS. User agrees to allow SolarTidy the rights and privileges to use any and all testimonials written or verbal in our advertisements without penalty or fees from User.
Copyright Complaints and Copyright Agent
SolarTidy respects the intellectual property of others, and expects Users to do the same. If you believe, in good faith, that any materials on the Service infringe upon your copyrights, please send the following information to FireStorm Labs LLC, dba SolarTidy, 3773 Howard Hughes Parkway, Suite 500 South, Las Vegas, NV 89169-6014.
A description of the copyrighted work that you claim has been infringed, including the URL (Internet address) or other specific location on the Service where the material you claim is infringed is located. Include enough information to allow SolarTidy to locate the material, and explain why you think an infringement has taken place;
A description of the location where the original or an authorized copy of the copyrighted work exists — for example, the URL (Internet address) where it is posted or the name of the book in which it has been published;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and
An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.
Modifications to the Service
SolarTidy reserves the right in its sole discretion to review, improve, modify or discontinue, temporarily or permanently, the Service or any content or information on the Service with or without notice. SolarTidy will not be liable to any party for any modification or discontinuance of the Service.
You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special and unique asset of SolarTidy and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorized employees and agents who are bound to maintain the confidentiality of Confidential Information. You shall promptly notify SolarTidy in writing of any circumstances which may constitute unauthorized disclosure, transfer, or use of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorized disclosure, transfer or use. You shall return all originals and any copies of any and all materials containing Confidential Information to SolarTidy upon termination of this Agreement for any reason whatsoever. The term “Confidential Information” shall mean any and all of SolarTidy’s trade secrets, confidential and proprietary information and all other information and data of SolarTidy that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.
Disclaimer of Warranties
USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK.
THE SERVICE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, NEITHER SOLARTIDY NOR ITS AFFILIATES OR LICENSORS WARRANT THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR THAT THE SERVICE WILL BE ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, OR AS TO THE TIMELINESS, ACCURACY, RELIABILITY, COMPLETENESS OR CONTENT OF ANY OR SERVICE, INFORMATION OR MATERIALS PROVIDED THROUGH OR IN CONNECTION WITH THE USE OF THE SERVICE. NEITHER SOLARTIDY NOR ITS AFFILIATES ARE RESPONSIBLE FOR DAMAGE OR THEFT ON YOUR PROPERTY AS A RESULT OF ACTIONS BY YOU OR SOLARTIDY INDEPENDENT SERVICERS. YOU ARE RESPONSIBLE FOR PHYSICALLY SECURING ALL VALUABLE ITEMS.
NEITHER SOLARTIDY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE.
NEITHER SOLARTIDY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, BETWEEN SOLARTIDY INDEPENDENT SERVICERS.
NEITHER SOLARTIDY NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE SERVICE IS FREE FROM VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS.
SOLARTIDY AND ITS AFFILIATES AND LICENSORS CANNOT AND DO NOT GUARANTEE THAT ANY PERSONAL INFORMATION SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS.
YOU AGREE NOT TO HOLD SOLARTIDY, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS LIABLE FOR ANY DAMAGE, SUITS, CLAIMS, AND/OR CONTROVERSIES (COLLECTIVELY, “LIABILITIES”) THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENTTHAT IS SEXUAL OR OTHERWISE, ACTS OF PHYSICAL VIOLENCE, AND DESTRUCTION OF PERSONAL PROPERTY), ANY DISPUTE WITH ANY USER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY SOLARTIDY OR ITS AFFILIATES OR LICENSORS, ANY DESTRUCTION OF YOUR INFORMATION.
YOU WARRANT THAT YOU ARE HEALTHY ENOUGH TO USE THE SERVICE, AND AGREE NOT TO HOLD SOLARTIDY, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS LIABLE FOR ANY INJURY WHATSOEVER (INCLUDING WITHOUT LIMITATION INJURY RELATED TO PREGNANCY OR ALLERGIES).
UNDER NO CIRCUMSTANCES WILL SOLARTIDY, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT SOLARTIDY OR ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS IS LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO SOLARTIDY DURING THE SIX (6) MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE.
SolarTidy is not be liable for any energy loss or other damage resulting from any potential temporary power outage disruption during the solar cleaning.
You hereby agree to indemnify, defend, and hold harmless SolarTidy, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against any and all claim, loss, expense or demand of liability, including attorneys’ fees and costs incurred, in connection with your use or inability to use the Service. SolarTidy reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of SolarTidy.
Dispute Resolution and Governing Law
Informal Negotiations. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you and SolarTidy agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice. Your address for such notices is your billing address, with an email copy to the email address you have provided to FireStorm Labs LLC, dba SolarTidy, 3773 Howard Hughes Parkway, Suite 500 South, Las Vegas, NV 89169-6014. ATTENTION: Legal Department
Binding Arbitration. If you and SolarTidy are unable to resolve a Dispute through informal negotiations, either you or SolarTidy may elect to have the Dispute (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. YOU UNDERSTAND THAT IF EITHER PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules (the “AAA Rules”) of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If such costs are determined by the arbitrator to be excessive, SolarTidy will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. The governing law shall be the State of California, and arbitration shall be held in the County of San Diego
Except as otherwise provided in this Agreement, you and SolarTidy may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
Exceptions to Alternative Dispute Resolution. You and SolarTidy agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of your or SolarTidy’s intellectual property rights; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy or unauthorized use; and (c) any claim for injunctive relief.
Restrictions. You and SolarTidy agree that any arbitration will be limited to the Dispute between SolarTidy and you individually. To the full extent permitted by law, (a) no arbitration will be joined with any other; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Location. Arbitration will take place at any reasonable location within the United States convenient for you.
Severability. You and SolarTidy agree that if any portion of this section entitled “Dispute Resolution and Governing Law” is found illegal or unenforceable, that portion will be severed and the remainder of the section will be given full force and effect. Notwithstanding the foregoing, if the subsection entitled “Exceptions to Alternative Dispute Resolution” is found to be illegal or unenforceable, neither you nor SolarTidy will elect to arbitrate any Dispute falling within that portion of that subsection that is found to be illegal or unenforceable and such Dispute will be decided by a court of competent jurisdiction and you and SolarTidy agree to submit to the personal jurisdiction of that court.
SolarTidy may from time to time provide certain promotional opportunities to SolarTidy Service Requesters. All promotions will be run at the sole discretion of SolarTidy and can be activated, modified or removed at anytime by SolarTidy without advance notification.
In the event that you are given a code by or on behalf of SolarTidy through which you may refer a friend to SolarTidy in exchange for a referral credit, you shall not use any online marketing or advertising to promote such code or to artificially increase the amount of credits awarded. By way of example, you may not post, or cause, request or permit a third party to post any such code on a coupon website, nor use any paid search marketing, online advertising, forum posting, newsgroup posting or bulk email to disseminate such code. You may only share such code with your personal friends and acquaintances for legitimate referral purposes, as determined by SolarTidy in its sole discretion. Without limiting SolarTidy’s other rights and remedies, SolarTidy may terminate such code and/or your account for any breach of this Section.
No independent contractor, agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this Agreement.
Failure by SolarTidy to enforce any provision(s) of this User Agreement will not be construed as a waiver of any provision or right. This Agreement constitutes the entire agreement between you and SolarTidy with respect to its subject matter. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect. This Agreement will inure to the benefit of SolarTidy, its successors and assigns.
Changes to this Agreement and the Service
Last updated: April 15, 2017
Welcome to the web site (the “Site”) of SolarTidy Services, Inc. (doing business as SolarTidy). This Site is operated by SolarTidy and has been created to provide information about our company and the SolarTidy solar panel cleaning services, whether accessible to you via web, mobile app or other platform (our services, together with the Site, are the “Services”) by visitors and users of the Services (“you” and/or “your”).
Who we are:
We are SolarTidy, a dba and division of FireStorm Labs, a Nevada limited liability corporation with our mailing address at 3773 Howard Hughes Parkway, Suite 500 South, Las Vegas, NV 89169-6014.
We will refer to these companies together as “SolarTidy”, “we”, “us” and/or “our”.
Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services, which typically includes your: (i) name; (ii) telephone number; (iii) email address; (iv) home address; (v) information about your home which you give us; (v) your payment details; (iv) your IP address; and (vi) any other personal information which you give us in connection with the Services.
Non-Identifiable Data: When you interact with SolarTidy through the Services, we receive and store certain information which does not identify you personally (referred to as personally non-identifiable information in the USA and non-personal data in the European Union). Such information is collected passively using various technologies. This includes:
- Technical or other details about any device which you use to access the Services, including: Internet and/or network connection; your Media Access Control (MAC); any device Unique Device Identifier (UDID) or equivalent; your operating system, browser type or other software; your hardware or mobile device details (including your mobile device type and number and mobile carrier details), if applicable; or other technical details. This is technical data about our users and their actions and patterns, which we do not believe identifies any individual;
- Details of your use of our Services including, but not limited to: metrics information about when and how you use the Services; traffic data; and your geographical location data.
SolarTidy may store such information itself or such information may be included in databases owned and maintained by SolarTidy’s affiliates, agents or Independent Servicers. The Services may use such information and pool it with other information on an anonymised and generalised basis to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors’ Internet Independent Servicers. It is important to note that no Personal Data is available or used in this process.
Our Use of Your Personal Data and Other Information:
By providing us with the information about you discussed above, you consent for us and our subsidiaries and affiliates (the “SolarTidy Related Companies to use that information in the following ways:
(1) to implement and monitor any SolarTidy bookings which you make using our Services; (2) to share your Personal Data with SolarTidy Independent Servicers in order to carry out your SolarTidy bookings using our Serviecs; (3) to ensure that content from our Services is presented in the most effective manner for you and for your computer or other device from which you access the Services; (4) to provide you with information, products or services that you request from us or which we feel may interest you; (5) to carry out our obligations arising from any contracts between you and us; (6) to allow you to participate in interactive features of our Services, when you choose to do so; (7) to notify you about changes to our Services; (8) to improve or modify the Services, for example based on how you use our Services; (9) to calculate conversion rates and other elements of Services’ performance; and (10) for marketing purposes (which we expand further below).
Our Disclosure of Your Personal Data and Other Information:
SolarTidy is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties, as set out below:
Solar Panel Cleaning Services: We will share your Personal Data with solar panel cleaning Independent Servicers as necessary for them to provide their cleaning services to you.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Legal Requirements: SolarTidy may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SolarTidy, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Marketing and advertising: SolarTidy and its affiliates may use Personal Data to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
We do not disclose personal information about identifiable individuals to advertisers, but we may provide them with aggregate and/or anonymised information about our users to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain SolarTidy Services.
Where and how we store your personal information:
Unsolicited information and public forums:
You are responsible for any public publishing of information including Personal Data (for example on a discussion forum). Please remember that this may mean third parties gaining access to that information, for which you will be responsible.
Links to Other Web Sites:
SolarTidy takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free; any transmission is at your own risk. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to SolarTidy via the Internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Registered SolarTidy users will have an account name and password which enables you to access certain parts of our Services. You are responsible for keeping them confidential. Please don’t share them with anyone.
Other Terms and Conditions:
Your California privacy rights
Under California law, California residents who have an established business relationship with us may choose to opt out of disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt-out at any time after granting approval, email email@example.com.
Access to Information; Contacting SolarTidy:
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
You may contact us as follows: firstname.lastname@example.org